Supermarket delivery drivers are usually on a tight time schedule during their working day, one which leaves little leeway for delays.
But during the pandemic they’ve also been a vital lifeline for some of the most isolated customers.
Have you made an online shopping order for today? Would you expect it to arrive? Or are you a driver – what’s it like travelling around in Cornwall during the worst weather?
One of the UK’s major supermarkets told the Cornish Times that it was monitoring Met office advice and would take decisions on a local basis to keep staff safe, while doing its best to minimise disruption to customers.
Here’s what some of the others have told us:
Morrisons said: "Throughout Storm Dudley and in anticipation of Storm Eunice, we are creating extra time for our drivers to make deliveries safely across impacted regions, and will cancel routes if required for safety."
Meanwhile, Sainsburys said that there had been no disruption to deliveries in Cornwall during Storm Dudley, but that it was monitoring the current situation with Storm Eunice closely.
“Safety is our highest priority,” said a Sainsbury’s spokesperson.
“All of our drivers have dedicated procedures and training for adverse weather conditions. We’re also not willing to take any risks where the safety of our colleagues is concerned and so on the rare occasions where extreme weather impacts our delivery service, we would prioritise elderly and vulnerable customers and make arrangements for all of our impacted customers where that’s necessary.”
Asda also told us that the safety of staff colleagues was their priority.
“We will always let customers know as soon as possible if adverse weather may affect their deliveries. Cancelling a customer’s order is always a last resort, and drivers are able to meet customers at a safe location, or take orders back to store for collection, if the original delivery address becomes impossible to deliver to.’’
A spokesperson for Waitrose said: “We allow individual shops and all our delivery hubs to make localised decisions based on the weather conditions in their area. We are currently monitoring the situation.”
CommentsTo leave a comment you need to create an account. |